design:retail | Staples Launches Omnichannel Stores

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Staples Launches Omnichannel Stores
June 21, 2013

Framingham, Mass.-based Staples has launched its first omnichannel stores. The stores, located in Norwood, Mass., and Dover, Del., incorporate www.staples.com and Staples' mobile assets into the retail experience, with new www.staples.com kiosks. Through the kiosks, customers can select from more than 100,000 items, including technology products, furniture, school supplies, and cleaning and breakroom items. Additional features of the new stores include: a business lounge; the ability to reserve online and pick up in-store; new EasyTech and Copy & Print spaces; omnichannel touchscreen stations; and an ink and toner finder.