design:retail Industry information

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  • The Tipping Point for Self-Service Kiosks in Restaurants

    With the razor-thin margins seen by most restaurant operators, persuading them to invest thousands or millions of dollars in a new technology can be a difficult task at best and downright impossible at worst. Nowhere is that difficulty more apparent than in the realm of kiosk technology. Self-order kiosks, which customers use to place and pay for their orders via a touchscreen as opposed to standing in line at the counter, have been making inroads into the restaurant industry for a few years, and some operators have taken the plunge.

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